Dalai Gifts

Shipping Policy

Production and Dispatch

Orders move into production after payment has been confirmed. Production time may vary by product type, customization requirements, order volume and seasonal demand.

Shipping Timeline

Delivery times vary by destination, customs processing and local carrier conditions. Estimated windows shown at checkout are guidance only and are not guaranteed delivery dates.

Tracking

Tracking details are sent to the email used at checkout after the order has been dispatched. Tracking scans may take several business days to appear.

Questions

If you have questions about production or shipment status, contact us at [email protected].

Restricted Destinations

We do not ship to destinations restricted by applicable sanctions, export-control rules, payment-provider requirements or carrier service limitations. Orders to restricted countries or regions may be refused, cancelled, held or refunded.